Last night I mentioned being discouraged with Brownells' pricing on black PMAGs. This morning my little blog had a visitor. According to Sitemeter this visitor was from Montezuma, Iowa and was using a Brownells ip address. They first visited right after eight o'clock, then came back around eight thirty and left a comment saying check again, the price had been fixed. I looked, and sure enough, the thirty round PMAG's are all the same price, regardless of color. The black twenty rounder is still a dollar more than the others, but I'm willing to call that an oversight.
I think this is a pretty good example of Brownells looking to their customer's needs. Until yesterday's price discrepancy I had never had anything to say about them that wasn't positive. The one negative thing I ever noticed, they sought out and fixed. And realistically, it's not like I have a lot of readers. There are about five people reading this. It's one thing to fix a problem that, say, Tam or Uncle brings up. The mere fact that they read my complaint tells me that they're out there looking to see what people are saying, and acting on what they find.
On the other hand, I sent emails to both Burris and SWFA Sunday night and haven't heard back from them yet. Should have bought that base from Brownells.
Pull Up.
4 months ago
